Blog | Milam IT Consulting

Sep 271 min read

Word Online vs Word Desktop

The above image is what Microsoft Word Online looks like. Imagine an Office application (with Word being the example) within a web...

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Sep 211 min read

Always Re-Learn What You've Learned

The experience you have, be it with any software or hardware, is more for the sake of familiarity and how comfortable you are with it.

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Aug 292 min read

How I Landed My New Help Desk Job

Each and every position I've gotten in the nine years I've worked in IT has started out as a contract that became a full-time opportunity

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Aug 172 min read

The Work-Life Balance Of An IT Professional

The work will always be there. If you don't put work into your life, you won't.

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Aug 72 min read

How To Troubleshoot An Issue

emember one thing - every issue has multiple solutions and your talent as a part of the help desk is being able to gauge which solution work

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Aug 61 min read

The Importance of Customer-Centric Support in IT Consulting

The more customers have good experiences with a help desk team, the better a company's tech infrastructure runs.

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Jul 271 min read

Embracing macOS: How Macs Are Quietly Infiltrating PC-Dominated Corporate Environments

JAMF's official website (think Active Directory for Macs) made did a study made the discovery that MacOS is slowly making a space within...

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Jul 251 min read

Customer-Centric Technical Support: Putting the Customer First

When it comes to addressing the technical issues of the day in our society today, getting to know the people is the key to resolving...

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